🧩 Background: Thousands of Applicants, but a Growing Bottleneck
Yape, the most widely used mobile payment app in Peru, has built a strong employer brand—attracting thousands of candidates per job opening, especially for junior, administrative, and tech roles.
However, their recruiting team was small and operated with disconnected tools.
CVs were reviewed manually, technical evaluations were sent separately, and there was no centralized system for tracking or reporting.
The high applicant volume overwhelmed the team’s capacity and negatively impacted the candidate experience.
⚠️ The Challenge: Improve the Candidate Experience and Scale Without Growing the Team
With highly demanding recruitment processes, Yape needed a modern solution that could:
- Automate and streamline the selection process
- Speed up screening interviews using artificial intelligence
- Assess technical skills without external tools
- Centralize all candidate data in real time
- Maintain their employer brand standards with a smooth applicant experience
- Scale hiring without increasing the size of the recruitment team
💡 The Solution: A Digital, Centralized Process That Scales Intelligently
With Kuali, Yape transformed its selection model into a unified, intelligent, 100% digital system:
- All candidate data enters a single platform from the first interaction
- Technical assessments (Excel, logic, data analysis) were integrated into the application flow
- AI-powered assistants handle initial screening interviews automatically via web
- Real-time dashboards, reports, and full candidate history became available
- External tools were eliminated, improving team efficiency and data accuracy
📈 Key Results: From Bottleneck to a Team 5x More Productive
- 8,000+ hours saved on interviews and manual tasks
- 5X more candidates processed without growing the team
- 80% of applicants complete screening via AI assistant
- 90% of candidates who finish the process are approved by hiring managers (vs. 20% before)
- Real-time CV analysis and evaluation
- 100% of the hiring process is centralized and automated
✅ Conclusion: Greater Accuracy, More Speed, Same Team
Thanks to Kuali, Yape evolved into a modern, automated, and scalable recruitment operation.
Despite having a small team, they can now respond quickly and precisely to high-volume hiring demands—without sacrificing candidate experience or process quality.
